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Company

Founded in 1896, we are now a fifth-generation, family-owned and operated local hardware store rich in history. We are committed to being "the Helpful Place" by offering our customers knowledgeable advice, helpful service and quality products.  We provide services such as propane refill and exchange, custom paint mixing, screen and window repair, key cutting, a full line greenhouse and many more.  

 

Historically hardware stores have often been designated " general stores" filling a variety of needs for the community.  In 2016 we grew once again, putting a twist on a modern general store, as "Water Street " opened,  named after the address of our first store in Wilmington, Illinois, in 1896.  It is our goal to provide for our communities a unique selection of inspiring and delightful  items for your home and lifestyle. Perhaps we can once again return to a time when a trip to the hardware store was a family event. 

Mission

 

Our Mission is to provide superior customer service and a fun, positive work environment while supplying high quality products at competitive prices.

Core Values

 

Put People First – Always Improving – Amaze Every Customer – Serve our Community – Work as a Team

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At Whitmore Ace Hardware we compare ourselves to the best retail shops in the country and we set our standards high. Our culture is strong and of vital importance to our company. It is founded on 5 core values that we live and work by.  We are always improving and committed to getting better, professionally and as a company. We put people first and are committed to listening to each other’s needs and supporting them. We work as a team and are committed to building relationships and teams centered around trust and respect. We are passionate about helping others and strive to amaze every customer and are committed to exceeding the expectations of our customers as "The Helpful Place". We serve our community and are committed to a partnership with our community to make a difference and give back.

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Thank you

Thank you so much for shopping with us - your support helps us support our communities.

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